CakesByLucy
Effective October 26, 2026
This policy explains what information CakesByLucy (“we”, “us”) collects through this website, how we use it, and the choices you have. CakesByLucy is based in Fresno, California.
When you send a cake inquiry, we collect the information you enter: your name, phone number, email address and preferred contact method; the occasion, date and number of guests; your flavor, filling and design ideas; any allergies or dietary needs you mention; anything else you tell us; and any photos you choose to upload. When the form is submitted, the website also records technical details such as the date and time, the page you submitted from, and information your browser provides (for example your IP address and browser type), which also help us protect the form from spam. Our website host may also keep standard server logs for security and performance.
We use your information to respond to your request, plan and prepare your cake, contact you about your order, keep a record of our communication, and keep the website secure. We will only contact you about your request unless you ask us to do otherwise.
We do not sell your personal information or share it for advertising. We share it only with service providers that help us run this website and deliver email (such as our website host and email delivery service), and when required by law.
Inspiration photos you upload are stored on our website so we can view them, and may be attached to the email we receive about your request. Please only upload photos you have the right to share.
This website may use cookies and similar technologies that are needed for it to work properly and to keep it secure. We do not use advertising cookies. If we add analytics or marketing tools in the future, we will update this policy.
We keep request information for as long as we need it to respond to you, complete your order and keep reasonable business records. You can ask us to delete your information at any time, unless we need to keep it for legal reasons.
You can contact us to ask what information we have about you, or to ask us to correct or delete it. We will respond within a reasonable time.
Some browsers can send a “Do Not Track” signal. This website does not currently respond to these signals, because there is no common standard for them. We do not track visitors across other websites.
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
If we change this policy, we will post the updated version on this page with a new effective date. If you have questions about this policy or your information, contact CakesByLucy: